Support

Our team is here to help with account access, course enrolment, technical issues, and general questions about Victory MRCOG — the e-learning app and platform for MRCOG exam preparation.

Contact Us

The fastest way to reach us is by email at support@victorymrcog.xyz. Please include the email address registered to your Victory MRCOG account and a brief description of your issue so we can assist you promptly.

We aim to respond to support requests within 1–2 business days.

Common Topics

Account and registration

• Creating an account and verifying your email address
• Signing in, password resets, and profile updates
• Account deletion — see our Delete Account page

Course access

• Requesting access to a course
• Pending, approved, or expired course access
• Questions about course content or enrolment duration

Device registration

• Each Victory MRCOG account is limited to one registered device for security
• Moving your account to a new phone or tablet — contact us with your registered email and device details

Technical issues

• Video playback, buffering, or streaming problems
• Push notifications and app updates
• Offline downloads (where available for enrolled courses)

Before You Contact Us

For account deletion steps, see our Delete Account page. For how we use your data, see our Privacy Policy. For platform rules and course access terms, see our Terms and Conditions.